Shipping Policy
We offer shipping at the following rates:
Shipping method
All orders are shipped with DHL or PostNL. All shipments are sent securely with track and trace.
The shipping costs remain the same for every order quantity. We do not ship to a PO box. Provide a
physical address.
COUNTRY SHIPPING COST DELIVERY TIME
NL 4,95 3-5 business days
BE 7,95 5-10 business days
PICK UP
You can skip the shipping fees with free local pickup in Amsterdam and ’s-Hertogenbosch. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 5 business days. We will send you a confirmation email along with instructions.
DO YOU DELIVER INTERNATIONALLY?
At the moment we do not offer international shipping.
PRE-ORDERS
We always aim to ship within 3 weeks. We will notify you if it takes longer.
QUESTIONS
If vou have an questions concerning our return policy, please contact us at:
Return Policy
We trust you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund. Please see below for information on our return policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in new
and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging with the return form.
By clicking here you can download the return form.
Then mail your return to the following address:
Paper Happiness
Kasteeldreef 36
5236 XL, 's-Hertogenbosch
The Netherlands
Please note, you will be responsible for all return shipping charges.
We recommend that you keep track of your package.
You may also drop off the product with us.
Please contact us to make an appointment.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. We will notify you by email.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund
or exchange.
Please Note
Sale items are final sale and cannot be returned
QUESTIONS
If you have an questions concerning our return policy, please contact us at: